Without access to real-time, consolidated patient data sourced from across the care continuum, communication with patients can be very one-dimensional and narrowly focused. This creates inefficiencies in care delivery and prevents more holistic care coordination.

For patients managing chronic conditions like diabetes, heart disease, or COPD, non-adherence to prescribed care plans leads to preventable complications. Providers often struggle to monitor and engage these patients consistently, impacting both outcomes and VBC performance.

Providers face challenges in quantifying the success of engagement initiatives. Without clear metrics, it’s hard to align patient engagement strategies with VBC goals or demonstrate improvements in quality and cost efficiency.